• Teller II

    Job Locations US-CA-Hawthorne
    Req No.
    Branch Operations
    Regular Full-Time
  • Overview

    UNIFY Financial Credit Union is one of the nation’s LARGEST 100 credit unions with a reputation for being financially sound and growth-oriented. We’re expanding rapidly to meet the needs of a growing member base.

    At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful.


    The Teller II will:

    • Process financial requests, promptly and accurately, including deposits, withdrawals, savings bonds, Traveler’s Cheques, VISA cash advances, official checks, loan advancement/payments, mail transactions, statement requests, research requests, check ordering, address changes, on-line banking set-up, instant card issuance/closure/re-PIN and service Share Branch members (if applicable).

    • Provides routine information concerning Credit Union services in person and/or on the phone and directs members to branch leads for specific information and service.

    • Follow all UNIFY's policies and procedures which include but is not limited to, verifying deposits, withdrawals, loan payments and account balance amounts; obtaining proper identification and endorsements, verifying signatures, and maintaining proper check approval and cash drawer limits.
    • Answers inquiries regarding the member’s shares/loans and other Credit Union related products and resolves issues and problems on member’s accounts through research with branch management’s assistance.
    • Initiates and opens additional shares for members and new memberships as necessary while explaining and promoting Credit Union products and services.
    • Profiles members and utilizes account information to identify cross-sell opportunities.
    • Identifies referral opportunities and makes relevant referrals on Credit Union products and service
    • Assists members in completing forms and updates member data including authorized account changes and address updates.
    • Performs other duties as assigned


    Education and Experience

    • High school diploma or equivalent
    • Minimum of one year of successful cash handling experience; six months prior banking experience as a Teller preferred
    • Friendly demeanor with good verbal and written communications skills
    • Accurate and detailed (e.g., highly effective at balancing your own checkbook register)
    • Good with basic math (addition, subtraction, multiplication, and division)
    • Maintains high personal standards for ethics and integrity
    • Aptitude to learn and commitment to professional growth and development

    Desired Skills:

    • Basic knowledge and understanding of credit union philosophy (member-owners  vs. stock holders) and basic banking products, services, policies and procedures
    • General knowledge and understating of regulatory compliance necessary to successfully perform job responsibilities

    Competitive Compensation and Excellent Benefits Package* Includes:

    • Medical (PPO/EPO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
    • Dependent and Medical Care - Flexible Spending Accounts
    • Vacation, Sick, Personal and Holiday Pay
    • 401(K) Plan with employer match
    • Education reimbursement for approved programs
    • UNIFY banking privileges for you and your family

    *All programs subject to review and change

     UNIFY is proud to be a drug-free, equal-opportunity employer.  For more information on UNIFY, visit us at www.unifyfcu.com




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